We just moved in to a nice building in Chelsea. They use that app Latch for access to all the side doors and amenities like the gym and laundry room. My partner and I brought a box in through one of the doors last week that they said was “too big” and should have been scheduled with the loading doc – mind you we are both relatively small and weak and carried it easily between us so it wasn’t that big – and they sent us a letter that said we had violated the lease and our Latch “privileges” had been revoked and we can no longer access any of those spaces. The lease does not include anything about this, particularly not about any right the landlord or management has to revoke access to any space or door. The building manager is also a bit of a power-hungry asshole who laughed when he talked about taking our access away. There was no warning, no process for appeal or restoration and no actual proof that we violated the vague terms of the lease that just say you can’t move furniture without scheduling it. Is this what all of these fancy buildings are like or did we just get unlucky?
Any advice before we try something more drastic?
submitted by /u/doublegem_intj
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