If you are considering a Dorsia membership to get into places like Torrisi or Carbone, please read this before you hand over thousands of dollars for an annual membership. I signed up for their “Premium” tier for my wife’s birthday, and after digging into the actual user experience and the Dorsia Terms of Use, I realized this isn’t hospitality; it’s a predatory financial trap.

TL;DR: Dorsia takes a $5k loan from you, gives it back in expiring monthly “Fun Coupons,” and tells you the only way to get a refund is to die.

1. Your $5,000 is an Interest-Free Loan (The “Fun Coupon” Scam)

Dorsia markets an elevated experience, but their business model is built on holding your cash to pad their own accounts. When you prepay for the Premium tier, they convert your cash into “Fun Coupons.” Here is the reality of your $5,000:

The Drip Feed: You cannot use your $5,000 at once. It is distributed back to you to use in monthly installments. The Expiration: Per their Terms of Use, these Fun Coupons carry a “use it or lose it” policy. If you don’t book a table through them within their specific timeframe, your own money expires. The Interest: While you are waiting for your “allowance” of coupons to be deposited, Dorsia is holding onto your thousands of dollars and benefiting from that capital while you have zero access to it.

2. The Torrisi Bait-and-Switch

I joined for Torrisi. Once they had my $5,000, I discovered that the inventory is a moving target and have effectively paywalled the most sought-after NYC tables behind a staggering $25,000 “Premium Plus” tier. This isn’t exclusivity; it’s a bait-and-switch. You pay for a “Premium” level only to find the goalposts have been moved another $20,000 away.

3. The Litigious “Death or Disability” Clause

Dorsia’s management is virtually impossible to reach for a human conversation. When you do get a response, it is a legal template. They rely on Section 3.3 of their Terms of Use, which is one of the most anti-consumer clauses I’ve ever seen in the hospitality industry: “Fees are nonrefundable, except in extremely limited circumstances such as disability or death.”

Think about that. If you are unhappy with the service, or if they change the availability of the restaurants you joined for, their legal stance is that you must literally die or become disabled to get a refund of your membership fee.

4. Zero Accountability (No Support or Maintenance)

You might think $5,000 buys you a concierge, but their terms tell a different story. In the fine print of the Terms of Use, Dorsia explicitly states that they have no obligation to provide you with any support or maintenance. Even worse, they admit they have no control over the restaurants. If a restaurant overrides your “confirmed” booking at the last minute, Dorsia takes zero responsibility. They take your money upfront but offer zero protection if the actual “service” fails on your important night.

5. Final Verdict: A Scam of a Business

Dorsia is a concierge service that acts like a loan shark. They take your money, restrict how you spend it, let it expire if you aren’t active enough, and then threaten you with “Death or Disability” clauses if you ask for your money back.

For anyone searching for Dorsia App reviews or Dorsia NYC feedback: Save your money. The “Fun Coupons” are a trap, and the management team is a ghost ship. You are better off using Resy, Amex Global Dining, or just showing up at the bar.

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